Talgat Dilmurat

London, Ontario · talgat.dilmurat.tech@gmail.com · talgat.ca · github.com/talgatdilmurat

Education

Advanced Diploma, Software Engineering Technology · Centennial College, Toronto ON · 2023–2026
Coursework: Databases, Enterprise Systems, REST APIs, Cloud Computing, Business Systems Analysis, Programming

ArcGIS Training · Esri Academy · 2026
11 courses including: ArcGIS Pro / Online, Business Analyst Pro, Systems Approach to ArcGIS, Coordinate Systems, Data Management, AI in ArcGIS, Administering ArcGIS Online, ArcGIS Monitor

Experience

Sales Delivery Specialist · Frito-Lay / PepsiCo · London ON · Aug 2023 – Present

Operate handheld logistics systems to track deliveries, inventory, and daily transactions with high accuracy
Reconcile physical stock against system records in real time, maintaining data integrity
Coordinate with retail partners to resolve delivery issues and improve route efficiency

Certified Language Interpreter · Freelance / Agency · 2020 – Present

IRB Certified Interpreter (Mandarin · Uyghur · Kazakh); interpreted across medical, legal, government, banking, and emergency-services contexts
Operate under formal procedural requirements with high accuracy and confidentiality demands

Marketing Operations Assistant · ONESTUDIO · Remote · Dec 2021 – Mar 2023

Generated performance reports and analyzed campaign data across CRM, CMS, and email marketing platforms
Troubleshot workflow and system issues across marketing operations

Founder & Operations Lead · Noah's Art (E-commerce) · Remote · Mar 2021 – Mar 2023

Designed and managed end-to-end workflows: inventory, fulfillment, supplier coordination, international shipping
Analyzed sales and customer data to optimize marketing spend and product performance

Administrative & Development Operations · Nonprofit / Freelance · Apr 2020 – Sep 2021

Managed NationBuilder CRM data and produced reports for fundraising, revenue, and leadership decisions
Documented operational workflows, calling procedures, and SOPs for staff and volunteer consistency
Trained staff and volunteers on CRM usage, data handling, and reporting

Projects

CityFlow — Full-stack municipal asset management system · React, Node.js, PostgreSQL, Leaflet, Anthropic API · talgat.ca

Interactive asset map, work order lifecycle, AI-assisted triage (experimental), KPI dashboard.

London ON Bikeability Analysis — ArcGIS Pro spatial analysis · City of London open data

Can-BICS classification, walking-distance access buffers, and gap analysis — 55% of the city has no comfortable cycling access nearby.

Municipal Service Request Studies — Four lenses: SQL schema, Spring Boot REST API, ArcGIS Online map, workflow analysis · GitHub

Full-stack web apps — three ASP.NET Core MVC apps · EF Core · SQLite · Docker / Render

LingoSync (interpreter scheduling with live double-booking detection), CertPath (study tracker + 30-day heatmap), Vocana (vocabulary with SM-2 spaced repetition).

Technical Skills

GIS: ArcGIS Pro, ArcGIS Online, Leaflet.js, Spatial Data, Coordinate Systems
Web: React, Node.js, .NET / C#, REST APIs, JSON
Data: SQL, PostgreSQL, MySQL, Relational Modeling
Systems: Python, Git, Jira, Linux/Unix
Business Analysis: Process Mapping, Workflow Documentation, Requirements Gathering
Languages: English, Mandarin (IRB), Uyghur (IRB), Kazakh (IRB), Arabic, Russian, Turkish

Talgat Dilmurat

London, Ontario talgat.dilmurat.tech@gmail.com LinkedIn GitHub

Experience

Sales Delivery Specialist Aug 2023 – Present

Frito-Lay / PepsiCo · London, ON

Operate company logistics systems and defined workflows to complete daily operational responsibilities with accuracy and consistency.
Maintain real-time record handling, safety compliance, and procedure adherence in a fast-paced operational environment.
Demonstrate reliability, operations discipline, and practical experience using proprietary systems in a structured operational context.

Language Interpreter 2020 – Present

Freelance / Agencies / Government

IRB Certified Interpreter for Mandarin, Uyghur, and Kazakh — experience in medical, legal, financial, government, and emergency contexts.
Process complex information quickly and accurately under pressure while maintaining professional neutrality and confidentiality.
Adapt rapidly to unfamiliar terminology and formal procedural requirements across sectors with high accuracy demands.

Marketing Operations Assistant Dec 2021 – Mar 2023

ONESTUDIO · Remote

Managed analytics reporting for marketing campaigns, newsletters, surveys, and customer engagement data to support business decisions.
Operated across CRM, CMS, email marketing, newsletter, survey, and internal communication platforms in a fully remote environment.
Served as practical troubleshooting support for tool, workflow, reporting, and administrative bottlenecks across marketing and operations.
Supported HR operations: drafted job postings, shortlisted candidates, scheduled interviews, conducted interviews, and prepared candidate comparison notes.
Created internal cryptocurrency educational content — newsletter-style materials and a glossary — to help non-technical staff understand emerging technology topics.
Applied multilingual and cross-cultural knowledge to support campaign planning and communications with governments, customers, and external partners.

Founder & E-Commerce Manager Mar 2021 – Mar 2023

Noah's Art · Remote

Built the business's full operational infrastructure across Shopify, logistics, inventory workflows, supplier coordination, and customer service.
Managed backend product and inventory data flows including performance review, supplier updates, and order-related workflow tracking.
Used analytics tools to assess marketing performance, SEO, customer engagement, and conversion patterns; made data-driven adjustments to product and spend decisions.
Troubleshot international shipping, supply-chain delays, and fulfillment problems through direct supplier and factory communication.
Managed end-to-end customer communication, order follow-up, supplier negotiation, and daily store operations independently.

Administrative & Development Operations Apr 2020 – Sep 2021

Nonprofit / Freelance

Managed NationBuilder CRM data, maintained data integrity, and used CRM exports to build Excel-based reports for fundraising, revenue tracking, and leadership decision-making.
Converted raw donation data into structured financial reports covering one-time, recurring, and campaign revenue with trend projections.
Selected, configured, and organized SaaS tools for project management, workflow tracking, fundraising operations, and team collaboration.
Documented workflows, operating procedures, software instructions, and calling processes so staff and volunteers could follow consistent steps.
Led donor calling campaigns: assigned caller lists from the database, trained callers, managed the calling platform, and tracked activity and revenue results per caller.
Trained staff and volunteers on CRM usage, data handling, donor lists, calling workflow, reporting, and standard operating procedures.
Supported HR and internal administration including job postings, candidate shortlisting, interview scheduling, feedback documentation, and policy drafts.
Led external partnership outreach by researching 500+ nonprofit organizations and managing collaboration messages and follow-ups.
Prepared confidential summaries, policy drafts, operational reports, and communication materials for leadership use.

Education

Ontario College Advanced Diploma — Software Engineering Technology Completed 2026

Centennial College · Toronto, ON

3-year advanced diploma covering software engineering, database systems, systems design, application development, enterprise integration, IT project management, cloud computing, DevOps, Unix/Linux, networking, software security, REST APIs, and business systems analysis. Strong alignment with business information systems roles through combined software development, communication, requirements, and applied project curriculum.

Bachelor of Arts — Linguistics & Foreign Languages 2016 – 2018

Ablai Khan University

Studied linguistics and taught several languages — background supporting stakeholder communication, documentation, and multilingual environments.

Information Technology 2014 – 2015

Tianshan College

Early IT foundation supporting later software engineering technology studies.

Esri Academy — ArcGIS Training

Course	Type
ArcGIS Business Analyst Pro Basics	Web Course
The Systems Approach to ArcGIS: System Life Cycle	Web Course
The Systems Approach to ArcGIS: An Introduction	Web Course
Administering ArcGIS Online Content	Web Course
Introduction to AI in ArcGIS	Web Course
Introduction to Coordinate Systems	Web Course
ArcGIS Online Basics	Web Course
ArcGIS Pro Basics	Web Course
GIS Basics	Web Course
Getting Started with Data Management	Web Course
Introduction to ArcGIS Monitor	Training Seminar

Technical Skills

GIS & Spatial

ArcGIS Pro ArcGIS Online Business Analyst Pro Story Maps Coordinate Systems Data Management ArcGIS Enterprise

Databases & Data

SQL PostgreSQL SQLite Relational Design MongoDB Excel Reporting

Programming

Java Python JavaScript C# Spring Boot REST APIs Postman

Systems & Tools

Git Docker Jira NationBuilder CRM Shopify

Cloud

AWS EC2 / S3 AWS RDS AWS Lambda Render

Business Analysis

Process Mapping Workflow Documentation Requirements Gathering User Training Stakeholder Communication

Languages

EnglishFluent

Mandarin (Chinese)Fluent · IRB Certified

UyghurFluent · IRB Certified

KazakhFluent · IRB Certified

ArabicFluent (spoken), Intermediate (written)

RussianIntermediate

TurkishBeginner